Store-run subscriptions
Subscriptions are created and managed by the store — the store owns the customer relationship and the clinical advice.
tuneSpecial workflows
Services beyond the standard eye exam.
Medibrix supports specialised workflows that let professionals offer services in disruptive ways — through remote collaboration, AI decision support, and structured clinical processes. Same staff. Broader services.
workspace_premiumPremiumContact lens subscription
Run your own contact lens subscription service.
Let your chain operate a recurring lens service where the store owns the customer and the clinical advice, while Medibrix handles payment, ordering, and business logic. Low complexity, fast time-to-market — a predictable, recurring revenue stream instead of one-off sales.
Prepaid with direct debit
Charge up front via autogiro — monthly instalments or a single lump sum. Orders are only created after payment clears.
Direct to the lens supplier
Approved orders go straight to the lens supplier on the chain’s customer account — no stock to hold, no warehouse to run.
Live delivery status
Receive and display delivery status back from the supplier, so the store always knows where each order stands.
Flexible delivery intervals
Daily lenses every month or every other month; monthly / two-week lenses every third month.
One store per customer
Every customer is tied to a single store, with strict data separation between stores in the chain.
Store view
Sees only its own customers
- checkCreate, pause, and end subscriptions
- checkPayment status, next charge, and delivery status
- checkWhat the customer subscribes to — articles and powers
- checkHow often the customer has paused in the last 12 months
HQ / Admin view
Sees all customers and subscriptions
- checkManage product data and pricing
- checkHandle payments, exceptions, and manual adjustments
- checkOversight across every store in the chain
- checkOrders created automatically after approved payment
Subscription status
ActivePausedPayment issueEndedInactive
- shieldGDPR compliant
- fact_checkFull audit log — every change and access traced
- dnsScalable architecture, high reliability
- account_circleReady for SSO and a customer portal ("My pages")
Premium add-on to the Medibrix platform.
Talk to sales about turning on subscriptions for your chain.
Featured partner
SiVIEW
AI-assisted subjective refraction · manufacturer-agnostic
SiVIEW's clinically validated AI runs the subjective refraction itself — connecting to the equipment already in your store, regardless of brand. Inside Medibrix, that means three workflows unlock at once: delegated refraction by assistants, fully remote exams, and patient self-refraction. All running on existing instruments.
One AI engine. Three workflows. No new equipment.
Three connected modules
- SiVIEW Exam®AI-assisted subjective refraction inside the store, on the equipment you already have.
- SiVIEW TéléOpto®Refraction supervised remotely — secondary sites, under-served areas, holiday cover.
- SiVIEW Self-Ref®Patient-led exam with optometrist escalation on complex cases.
Compatible with the vast majority of refraction instruments on the market — Topcon, Nidek, Essilor and others. Featured here with permission of the SiVIEW team.
Preferred AI partners
AI interpretation of retinal images.
Two AI engines, each best in class for a different modality, surfaced inside the patient record — decision support for the optometrist, not separate tools to context-switch into. The clinician decides; AI brings attention to what might be missed.
RetinalyzePreferred partner
Fundus screening
Automated detection of diabetic retinopathy, glaucoma suspect, AMD and other findings on fundus photographs. CE-marked, used in screening programmes across the Nordics.
Altris AIPreferred partner
OCT decision support
Layer segmentation, pathology detection, and progression tracking on OCT scans. Findings are surfaced directly in the journal — the clinician makes the call.
Featured workflow
Remote contact lens fitting
Camera capture in store · expert assessment from anywhere
Through integration with in-store cameras and dry-eye screening, the assistant captures the fit on the eye. The images and screening data are sent to a remote hub, where an optometrist assesses whether the lens is a good fit — and what to change if not. The decision and recommended SKUs come back into the store within minutes.
Capture in-store. Decide from anywhere. Save the chair time.
How it works
- 1Capture in storeAssistant photographs the fit through the slit-lamp camera and runs dry-eye screening.
- 2Sent to the hubImages, screening data, and patient context are routed to a central optometrist hub.
- 3Decision back to the storeGood fit, change of parameters, or different lens — with the SKUs to order, written back to the patient record.
Frees significant chair time in store. One central hub can serve dozens of locations.
Featured workflow
Coordinated in-store + remote bookings
Two schedules · one booking · matched time slots
A single booking reserves an in-store assistant and a remote optometrist at the same time — even though they live in two different calendars. The system finds the match, holds both slots, and handles the handoff once the exam starts. No double-bookings. No phone calls between locations.
One booking. Two calendars. Zero friction.
+2.5×
Optometrist coverage
per store
per store
0
Empty assistant
slots
slots
1
Booking action
for the customer
for the customer
One booking, both calendars
Anna L.Assistant · Bergen klinikk
09:00
09:30
Magnus H.Refraction
10:00
10:30
Dr. LienRemote optometrist · Pool A
09:00
L. VangSign-off · Tromsø
09:30
Magnus H.Remote refr.
10:00
10:30
Same workflow scales across stores — pool remote optometrists across the chain to balance demand.
Why it matters
More services, same footprint.
Special workflows turn a store's existing staff and rooms into a broader service catalogue — without hiring specialists for every location. The value shows up in three ways.
Offer more, everywhere
A store without an optometrist on site can still deliver refraction, dry-eye, and contact-lens services through remote and assisted workflows.
Use specialists where they count
Pool optometrists and specialists centrally. One expert serves many stores, instead of sitting idle in a single location.
Open new revenue
Structured services — dry-eye programmes, contact-lens subscriptions, AI-screened recalls — become repeatable, sellable products.
Next step
See Medibrix in your specialty.
We'll walk you through the clinical workspace with a real ophthalmology workflow — multi-instrument exam, progression tracking, image history. Tailored to your specialty and instrument setup.
event_available
Request a clinical demo
For the clinician evaluating the system — walked through a real ophthalmology workflow on the clinical workspace. We'll come back to you within one working day.